Products
Atlantic Communications Team offers a wide variety of landline and VOIP business telephone systems, security systems, door entry systems, and many other forms of office solutions that ensure high quality and office efficiency. Please take a look at our list of our trustworthy and reliable products. ****
-
Business Telephone Systems
Upgrade your business offices with an affordable, NEC business telephone system from Atlantic Communications Team.
-
Surveillance Systems
Protect your investment and monitor office activity with Speco Tech systems.
-
Door Box Entry Systems
-
Telephone Call Recording Device
Would it benefit you to have some or all incoming or outgoing calls recorded and stored on a hard drive? Keep calls as customer records, training purposes, or to check in on your employee's customer service.
-
Interactive Voice Response (IVR) Systems
An interactive voice response system picks up phone calls for you, asks questions for you, and answers those questions for you. It can be your receptionist, secretary, operator, and customer service representative all at once- 24 hours, 7 days a week. If you need to automate a business process over the phone, the SV8100 IVR is the solution for you.
-
Call Accounting and Reporting
Know everything about your in- and out-bound calls in a detailed report.
-
Mobile and Out-of-Office Phone System Solutions
Mobile/Cell phone Extension, Voicemail to Email Integration, and Message Notification are great tools offered by NEC to help employees work have full office capability while on the road or out of the office.
-
Automatic Call Distribution
Automatic Call Distribution (ACD) - Distributes calls
evenly among member agents and provides initial and
repeating announcements that encourage callers to
remain on the line. Callers can leave a message if they
choose to receive a callback from an agent. A client-based Supervisor position provides traffic management
reporting capability.
-
Voicemail and Unified Messaging
-
Music and Advertising On Hold
ACT offers 2 ways of providing your customers with relaxing music or advertising while on hold.