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Voicemail and Unified Messaging

NEC’s voicemail solutions are ideal for small to medium sized businesses (SMBs), wishing to ensure that all callers get to the people and information that they need without prohibitive hold times or dropped calls. It provides digitally-integrated voice messaging capabilities and Automated Attendant features to meet a SMB’s communication needs both now and in the future.

User Benenfits

 

·        Tightly integrated with your system platforms. This customized integration speeds calls to ultimate destinations faster than traditional voice mail systems.

·        Employees connect directly to their voice mail to retrieve messages instead of being routed to a main voice mail greeting first.

 

·        Organize and share information with messages being captured live and archived for future reference or forwarded to another mailbox.

 

·        Unified messaging allows users to manage all of their messages from a single interface – any time and in any location, regardless of the type or origin of the message.

 

    The NEC systems are a feature-rich business communications' solution that empowers employees to streamline workloads and share information. With the addition of Unified Messaging, subscribers can manage inbound and outbound calls and messages on screen from any networked PC, including e-mails, with the intuitive and easy-to-use graphical user interface.

    The versatile NEC messaging systems provide unique applications that are flexible as well as reliable for all your messaging needs for now and in the future. With NEC's constant development of new products and easy migration path, your company can upgrade as the need arises.





    Improved Customer Satisfaction

    InMail’s robust Automated Attendant feature set ensures customer calls are routed to the appropriate people and answered quickly and efficiently. When customers call in, an instruction menu announcement plays to provide them a choice of dialing options. They can simply direct themselves to the called party without being placed on hold or having their calls dropped.


    Increased Employee Productivity

    Employees can also efficiently manage their calls and messages with easy one-touch access to voicemail features. With InMail’s advanced call processing capabilities, employees no longer need to manually direct and route callers. The Automated Attendant routes each incoming call based upon the time-of-day and day-of-the-week. The InMail solution can even provide different announcements and dialing options for each number in the office.



    For  more information and the brochure, click here.