In these fast-moving times, Central Florida companies are transforming their business models. Getting better results often means rethinking ideas we once believed were fundamental. The most successful firms across all different industries are those both willing and able to innovate.
The challenge: Innovation requires the best technology for the job.
In an economy that increasingly depends on data – analyzing it and exchanging it – you simply can’t do without the best information technology in Central Florida. Only the smallest of small businesses can get by without high-speed internet, for example, and even those are at a big disadvantage.
The question then becomes this: Where should you focus your attention?
If your business deals with the public, then you should be looking at Voice Over IP (VoIP).
What Is VoIP and Why Is It So Crucial to Central Florida Businesses?
VoIP represents the next generation in telephone technology. It goes beyond the common constraints that have plagued the telephone for decades. Instead of using copper wiring with limited throughput and quality, it allows you to transmit and receive calls across your existing high-capacity data lines.
While this is significant anywhere in the world, it is especially important here in Central Florida.
Anyone who has lived in Central Florida for a few years has had the experience of a phone call cutting off or becoming nearly unintelligible because of poor weather. The weather may be affecting you, the other caller, or some point between the two of you, but its effect is very easy to feel.
The first thing VoIP does for you is ensure you never have to worry about this again.
VoIP is as reliable as your high-speed internet. In general, that means it is far more reliable than your conventional phone lines, which can go down in wind or rain. This superior reliability is combined with even better quality. In many cases, it is like standing right in the same room with the other person.
That’s true no matter if you’re connecting from across the hall or around the world.
However, this is really only the beginning when it comes to VoIP as a business telephone system.
When you’re considering upgrading your business phone system, you don’t want to settle for iterative improvements on what’s already available. Instead, it is important to be sure you are getting a truly new set of tools that will add value to your operations. VoIP provides precisely that.
Because VoIP is tied into all your other data-driven systems, it can interface with productivity software in ways that were impossible just a few years ago. Many enterprises are already seeing the significant improvement in quality, speed, efficiency, and accuracy they can yield from a VoIP system.
But it is not too late to update your own business phone system and leverage these advantages.
The Three Biggest Reasons Now Is the Time to Upgrade Your Business Phone System to VoIP
Rolling out a new business phone system is often not a higher priority, in Central Florida or elsewhere.
Objections to doing it can come from all over the organization. Sales teams don’t want to have their days disrupted as they manage challenging quotas. The customer help desk frets about turnover that could be caused by sensitive calls not making it to the right person in time. And even the CIO may have concerns about making sure the new system is completely secure before it goes live.
Luckily, these matters and more can be managed proactively when you choose a VoIP phone system. With a top-of-the-line system such as the Univerge Blue Connect, provided by the experts at Atlantic Communications Team, every possible objection has been addressed in advance.
That leaves you free to focus on the tremendous competitive advantages you can enjoy.
Now is a time of tectonic change for Central Florida. With VoIP, you are positioning yourself and your team to take advantage of the trends that will shape your market in the coming year and beyond. Let’s take a look at the biggest reasons why it’s so critical to make your move on VoIP now:
1. VoIP Will Improve Efficiency Throughout Your Entire Organization
Efficiency is central to the value business phone systems should offer you. No matter what industry you are in or what geography you serve, VoIP will help you reimagine what’s possible in the world of the telephone. It makes life easier for everyone, accelerating key tasks and helping them perform better.
That’s because VoIP is more than just a phone system. With Univerge Blue Connect, you also get the complete power of the cloud. Cloud computing equips your phone system with a full spectrum of office productivity apps that interface seamlessly with any software you already use.
All business systems should be able to capture and clarify data. That’s what allows you to continuously improve your outcomes. With Atlantic Communications Team, your VoIP phone will have something for everyone – yet, it will still be simple and straightforward to administer from one unified dashboard.
2. VoIP Unlocks the Power of New Markets and New Talent Pools
Central Florida entrepreneurs are looking far afield for the right people to help them go to the next level. Sometimes, that might mean introducing expert team members who live hundreds or thousands of miles away. Other times, it may mean business partnerships in other states or countries.
To become a seamless extension of your strategic plan, these interactions must be backed by the right technology. VoIP allows you to supplement your talent base exactly the way you see fit. Team members can travel around the world and continue to use the full power of your phone system.
VoIP untethers your office personnel from their desks and transforms the definition of your office. Work no longer needs to be a single place but can occur anywhere in the world as the situation warrants.
3. VoIP Anchors Your Investments in Data Security and Business Continuity
VoIP might seem like it adds more overhead to your security posture. But think about this: when was the last time you wondered about the security of your old-fashioned phone line? Conventional phones can be “hacked,” but they are often the last thing anyone worries about.
With VoIP implemented through the Univerge Blue Connect, extensive security tools are available right out of the box. You don’t need to painstakingly configure each phone handset to do things a certain way, either: A single, rules-based interface can apply consistent behaviors across the entire system.
What happens if one of your phones is lost? No matter where on Earth it may be, you can decommission it in one click. Because it’s so fast and easy to provision phones and terminate access, you never need to lie awake at night concerned that an ex-employee may have insider access to your enterprise.
Contact us at Atlantic Communications Team to learn more or get started.