First, let’s clarify what we mean by a hosted VoIP system. With traditional phone systems, VoIP or otherwise, the hardware is purchased by you, installed by you, and maintained by you. There are some advantages to this, mainly that you actually own the hardware, but it does come with some drawbacks like taking up space and requiring constant maintenance that you are responsible for.
With a hosted VoIP solution, all of the hardware is installed at a remote location. You don’t have to worry about purchasing, installing, or maintaining it. You just pay a monthly rate that’s dependant on how many users and what features you want. This frees up time, space, and it’s often cheaper than installing and maintaining your own hardware.
Advantages Of Switching To Hosted VoIP
So it’s cheaper, but what else do you gain by switching to a hosted solution?
1. You Don’t Have To Worry About Hardware
Not having any hardware on site means your IT team can focus on more important matters. No troubleshooting the phones or upgrading hardware when it goes out of date. All of this work is handled for you by your hosted VoIP provider.
2. You Can Unify Your Communication Systems
One of the biggest advantages of hosted VoIP is that it allows you to unify all of your communication systems. Phone, email, chat, and video conferencing can all be controlled from a central location that’s accessible anywhere that you have access to a computer.
3. You Can Easily Add (Or Remove) Users
With more traditional phone systems how many users you can add is often limited by your hardware and how much physical space you have. With hosted VoIP, new users can be added almost instantly at a flat rate. The only real limitation is your bandwidth. The same goes for removing users should you need to scale down. It can be done in a few clicks and you don’t have to worry about continuing to pay for redundant hardware. A business is only as good as its ability to adapt and hosted VoIP makes adaptation easy.
4. You Can Connect All Of Your Locations
Instead of having to install phone hardware at multiple locations, hosted VoIP allows you to connect all of your offices with nothing more than handsets and your existing internet connection. Whether you already have multiple locations or you’re planning on expanding in the future, hosted VoIP will make it trivial and inexpensive to manage telecommunications across the entirety of your operation.
5. You Can Take Your Work With You
Hosted VoIP office phone systems offer a number of mobility features designed to enhance productivity. A few examples are voicemail to email transcription, instant call transfer between desktop and mobile phones, and wireless failover in case your primary phones go down.
On many older phone systems, features like these would be unavailable or prohibitively expensive. With hosted VoIP, you can add them to your toolbox for a small monthly fee.
A good office phone system will bring in more than it costs. If you haven’t upgraded in a while, then it’s time to look into it. Please, contact us at Atlantic Communications Team today for more information on upgrading your office phone system.