How A Dedicated Business Phone System Helps Your Small Business Grow

The ease and availability of technology today entices some small business owners to use their personal smartphones for business communication, rather than a dedicated business phone system. This is unwise for many reasons.
The ease and availability of technology today entices some small business owners to use their personal smartphones for business communication, rather than a dedicated business phone system. This is unwise for many reasons.

One of the most common reservations is the idea that such systems are expensive, difficult to install, and hard to maintain. That’s simply not the case. In fact, you’ll be able to reap the benefits of a dedicated phone system the very week it’s installed! In addition, you can allow an outside service to handle maintenance.

Here’s how a dedicated business phone system can help your small business grow:

Clearer Calls, Better Reception
The phrase “Can you hear me now?” has become a running joke in some circles. However, when customers can’t clearly hear, or if their calls are consistently being dropped, they’ll soon become frustrated and find a new company with which to do business.

A dedicated phone system provides better reception, and has measures in place to reduce or prevent dropped calls. That means you’re less likely to experience calls that break up, or technical difficulties during business presentations.

Freedom and Flexibility
You need a business phone system that can keep up with your small business, not the other way around. A dedicated system offers many attractive features, such as:

  • Shared resources, which allow all office employees to use the same system. This includes call transferring/forwarding, voicemail capabilities, and more. An added perk is that shared resources often contribute to increased employee collaboration, which directly boosts productivity!
  • Expansion capabilities that allow your system to scale as your business grows. This means you won’t have to constantly upgrade your technology — wasting precious time and energy that could be better spent on other tasks. As your business grows (and as you’re able to bring on new employees), expanding your phone system is a simple process.
  • Lower costs, which directly benefits your bottom line. Dedicated phone systems eliminate the need for separate phones and phone numbers for each of your employees. This not only keeps costs under control, but makes it easier to track monthly communication expenses. In addition, you’ll be able to gain valuable insight into calling patterns, and when call volumes are highest.
  • Advanced features that can help streamline your business operations. While features vary from one system to the next, most business phone systems include at a minimum voicemail, caller identification, and call forwarding, along with other valuable features.

In addition, you’ll be able to save time and money by leaning on your phone system to do some of the heavy lifting.

For instance, many small business owners feel tied to the phone, since they don’t want to miss a call that could lead to a business opportunity. Hiring a receptionist is an expense that many small business owners simply can’t take on.

Phone systems make it easy to handle all calls, which frees you up to focus on your work, as well as maintaining the work/life balance you desire.

Trust and Reliability
Atlantic Communications Team takes the success of your small business seriously. In fact, over our more than 30-year history, we’ve helped dozens of Central Florida businesses grow and thrive.

Our knowledgeable and friendly staff love to answer your questions and help you find the best solutions for your company and your employees. Contact us today to get started!