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How Cloud-Based Phone Systems Can Make Medical Offices More Efficient

How Cloud-Based Phone Systems Can Make Medical Offices More Efficient

When it comes to business telephone systems, medical offices have requirements others do not.

For example, they must be sure that their system, whatever the specifics, has the ability to help them meet HIPAA requirements. These requirements are the foundation of the trust that exists between a patient and doctor. Any violation can cost organizations many thousands, or even millions, of dollars.

Uptime is another key consideration. Yes, your office phone system will probably not get bombarded with a huge volume of calls. But each individual call must receive the highest quality of service. Patients who do not feel heard and fully understood will have greater difficulty following their plan of care.

Many medical enterprises in Florida have not had the opportunity to update their office phone system in years. There are perennial concerns about what might happen if the office phone system is down. Even an hour can be a disruption that has a significant impact on a patient’s well-being.

Luckily, there is an office phone technology solution that can address all these concerns and more.

Florida’s best medical offices are moving toward a cloud-based office phone system.

A Cloud-Based Office Phone System Provides Unprecedented Reliability

Gone are the days when an office phone system fully relied upon old-fashioned copper wiring. These days, phone systems can utilize the same modern infrastructure that carries data traffic. This change has led to a full-scale revolution in what’s possible for office phone systems of all sizes.

Anyone who has lived in Florida for a while knows that older phone systems were not very reliable.

In particular, summer storms could bring down phone systems for hours or even days at a time.

Despite their caution and dedication to quality care, many medical offices remain in this same situation. If you have not updated your office phone system within the last ten years, the underlying technology your office relies on is badly out of date. That can lead to the loss of all phone service in a snap.

With a cloud-based office phone system, you never need to worry about that again.

In a cloud-based deployment, you have the capability to send and receive calls using the bandwidth of your broadband internet. This means you can aspire to 99.99% uptime, as you will see no changes in call quality or availability regardless of the weather or most other external conditions.

Cloud Phone Systems Help Florida Medical Offices Deliver Unparalleled Security

Tapping into the power of the cloud means you can expect better security, too.

A cloud-based phone implementation means setup is a snap and hardware is kept to a minimum. You no longer need to plan around expensive, delicate hardware that could make your patients’ information public if it is ever compromised. Instead, data resides safely in the distributed cloud network.

Cloud compatibility means any member of your team can access necessary data and functions at any time. No matter whether they are working from home or traveling, they can keep up productivity. In the event a phone handset is lost, the hardware can be immediately severed from the rest of your network.

The cloud architecture of your phone system allows it to be easily administered from a central interface. You don’t need to be a telecommunications expert to run it, either. Simply define rules based on your company’s phone system policy. Much of the rest is done for you through the magic of automation.

Because you can provision and terminate phone access in seconds, you are freed from worries about a former employee getting an improper level of access to the system. These and other features can help support your overall data security and compliance plan, making your operations simpler and less costly.

With a Cloud-Based Office Phone System, You Can Upgrade Your Phone in Minutes

But what about the ever-present concern of having your phone system down for a long period of time?

While this is understandable, it doesn’t need to be the case when you’re using a cloud-based business phone. Unlike traditional phone solutions, you do not need to have your building rewired to make use of a cloud-based implementation. It grows and scales with you and your existing physical infrastructure.

If you have high-speed internet for business, then you have all you need to benefit from this. Luckily, medical offices are positioned to get a running start because of all the changes they have already made to ensure telehealth excellence in Florida. The only missing piece is the right phone system provider.

Working with an expert vendor like Atlantic Communications Team is key because the roll-out can take a matter of minutes, not hours or days. We will work with you to make sure your new phone system meets your needs and can be implemented around your busy schedule.

Plus, you can start getting real productivity benefits from day one.

How? NEC business phone systems combine simplicity and power in a single package.

Atlantic Communications Team Is Florida’s Top Provider of NEC Cloud-Based Phone Systems

The NEC Univerge Blue Connect is trusted by an increasing number of Central Florida medical offices to do what has never been possible for a phone system before. Because of its sophistication, power, ease of use, and affordability, it is the gold standard in Florida cloud-based phone systems.

More than just a phone, it’s an integrated, 100% reliable answer to unified communications.

Let’s look at some of the reasons the NEC Univerge Blue Connect is skyrocketing in popularity:

Set Up, Manage, and Use in Minutes

In the old days, launching a new phone system was very much like starting over from scratch. Not so with the Univerge Blue Connect. You can use your current phone numbers and gain internet access in minutes through the convenience of pre-configured phones with no additional hardware.

Full Integration of Leading Features

Network call quality and uptime are supported through a robust suite of features, including software apps that interface seamlessly with your existing productivity solutions. With more than 90 enterprise-grade features ready “out of the box,” you’ll even save on software licensing costs.

Stay Completely Connected from Anywhere

Chat and video are now inseparable from the work businesses conduct over the phone. Granular, highly accurate call data is only the beginning with Univerge Blue Connect: It also has unified support for virtually any internet-ready device to join and exit the network as needed. It even transcribes voicemail.

Improve Productivity, Efficiency, and Savings

Since you never have to buy, maintain, or upgrade special hardware, you’ll save thousands of dollars over the lifetime of your new office phone system. With the flexibility of the cloud, you pay only for what you use – charges are based on your total number of users rather than the number of lines.

Over the last several years, the technology landscape has evolved. Now’s the time to leverage the advantages so you can retain your patients.

Contact us to find out more or get started. We look forward to helping you soon!