Just like high-speed internet, a good business phone system is essential to Central Florida enterprises. All too many companies are wrestling with maintenance on phone systems too old to meet their needs – when they could be enjoying a cloud-based system that makes workplace success easier.
If your business phone system is ten years old or older, it’s time to move with the times.
Over the last few years, new technology has led to a quality revolution in business telephony. A new phone system isn’t just more of the same: It has the potential to bring you to a whole new level.
And that’s not just because you’ll finally be released from struggling with problems from an old system. No, a hosted system available today improves call quality and expands functionality like never before. It also scales more effectively, no matter if your workforce is on-premise, off-site, or blended.
It all comes back to the power of Voice Over IP (VoIP).
Voice Over IP Unleashes an All-New Cloud-Based System for Central Florida Enterprises
With VoIP, the voice traffic in your telephone system is carried over the same lines as your enterprise data traffic. If you’ve already deployed high-speed internet for your office, then this allows you to get even more value from it: VoIP is more robust and scalable than old-fashioned copper wiring.
Telecommunication has been evolving to incorporate greater digital technology for a long time. The conversion from analog to digital television systems was a big step. The quickening pace of broadband adoption is another, and so is skyrocketing use of mobile technology.
Unfortunately, the business phone system is often the last thing to benefit from all this change!
There are several reasons VoIP is a pleasure to work with compared to older systems:
1. VoIP Offers Higher Call Quality
Quality is the fundamental difference between VoIP and traditional voice lines. When you use a VoIP phone, it is like standing in the same room as the person you are talking to. There’s no distortion, no garbled calls, and no tinny echo – no matter where you are on Earth in relation to the caller.
Call quality might seem like something basic, but it can be elusive – especially in Central Florida.
Owing to the unique geography of the Sunshine State, many areas have overworked telephone wiring that has not been updated in many years. Call quality can decline when higher volumes of calls come in. This puts inside sales teams and customer service organizations at a distinct disadvantage.
When you want the feel of telepresence without setting up a camera, VoIP is there for you. And if you decide to do a video meeting, VoIP infrastructure allows you to do so in a snap, without even having to set up extra software, muddle through additional logins, or pay more licensing fees.
2. VoIP Is More Resilient and Reliable
Reliability is a key consideration in Central Florida. Hurricane season lasts from May through the end of November, and rough weather can blow through any time. Even when there’s no chance of a direct hit in DeLand or the surrounding area, this can still affect basic telephone infrastructure.
With VoIP, you are more likely to find your operations continue uninterrupted.
VoIP integrates easily with a wide variety of convenient features and data tracking. It’s simpler than ever to deploy Interactive Voice Response and other features that can pick up the slack for you. And with a cloud-based system, your technical resources automatically expand to meet higher demand.
Many Florida firms with older phone systems have told us they end up with essentially no phone service when it rains. The lights are on, but nobody’s home. With VoIP, you can keep taking and making calls as long as your internet service is connected, which tends to be in all but the most serious emergencies.
3. VoIP Doesn’t Anchor You to Your Desk
With VoIP, you have the flexibility of a cloud-based system. Also known as a hosted system, this gives you extended mobile functionality. In addition to plugging into a specific point in the office, you can also hit the road when and where you need to. It’s like having a mobile command center for your business.
In recent years, many companies have found themselves with two unappealing choices:
- Let personnel use their own phones to conduct business, with all the security risk that implies
- Pay even more so key staff can have company-owned smartphones that may be lost or stolen
Centralized administration means VoIP can take all the frustration out of mobile. Phones can be quickly provisioned, accessed, updated, and secured. Even if a VoIP unit is lost, criminals and competitors will not be able to get any value out of it. Your data remains safe and secure.
NEC Univerge Blue Connect Is Today’s Most Advanced Cloud-Based System for Business Telephony
In the old days, a premise-based (PBX) business phone system was the way to go.
It offered advanced phone features for sophisticated businesses and was a mark of quality.
Today, NEC’s Univerge Blue Connect does it all – better, faster, and it’s even more affordable than ever. With this hosted system, you get high-definition audio, call park, call forwarding, 3-way audio, and a conference bridge. These are just a few of the many features waiting for you to discover.
NEC Univerge Blue Connect is a modern take on PBX architecture that lets you manage multiple phone line extensions and calls both within and outside your company. It utilizes pre-configured, plug-and-play devices for a seamless setup process. It takes only a few minutes to get your system online.
Here’s what you can expect from NEC’s Univerge Blue Connect:
Tap Into Industry-Leading Features Using Cloud Technology
Cloud technology means you have access to more than 100 distinct call features that will give all of your callers a branded, memorable experience. Voicemail to email, automated call transcriptions, call hold, call recording, and more are available from the moment your system goes live.
Achieve Unprecedented Business Continuity in Central Florida
Not only does the NEC Univerge Blue Connect improve quality and reliability, but it also includes a suite of features for operational continuity in any emergency. Employees can forward calls to their own mobile devices or an off-site location. This prevents you from losing access to calls at your business number.
Protect Your Business Against Dangerous Spam Calls
Spam calls are a scourge here in Florida, wasting thousands of hours each and every month. To keep scammers and spammers off your back, all NEC Univerge Blue Connect customers receive Spam Caller Protection. It identifies problem calls before they reach you so you can route them the way you want to.
Ownership is a snap. Sleek, modern design means you don’t have to worry about temperamental phone equipment failing to work the way you expect it to. Your phone system will be a trusted part of your work.
Contact us at Atlantic Communications Team to find out more.