Voice over IP (VoIP) is the fast and easy way to improve the quality of calls on your business telephone system. With VoIP, your voice calls are carried over the same data connections as your internet service.
Here in Central Florida, this makes a tremendous difference. Calls are crisp, bright, and clear no matter how far away the caller may be. You can collaborate with people around the world as if you were just around the corner. Better call quality leads to a superior customer experience and helps your staff, too.
But call quality isn’t all there is to VoIP. It is an all-new technology with new capabilities.
Because your calls now travel across your data lines, it is easier than ever to fully integrate your business telephone system into your CRM, ERP, or other enterprise software systems. That means you will finally have access to granular call information. You can look at individual calls or even see general trends.
Can your business upgrade to VoIP? Odds are good that the answer is yes.
Central Florida Businesses Like Yours Can Make the Jump to VoIP
If you use modern, business-class internet, then you may be ready for VoIP as soon as today.
At Atlantic Communications Team, we’ve helped hundreds of businesses across Central Florida make the switch to the most powerful and versatile technologies available. That includes an unmatched ability to help clients like you make the switch to VoIP without any disruption to your operations.
Today’s best voice-over IP systems are cloud-based, which enables them to introduce powerful features you otherwise wouldn’t be able to access in your phone system. ACT provides VoIP configuration based on the NEC Univerge Blue platform, the most powerful cloud-based phone on the market today.
With help from ACT, you can make the switch in as little as one day. We will work with you for a truly seamless transition, where customers will never spot a moment of downtime. Once it’s all said and done, your business phone will be more secure, stable, and efficient than ever before.
Most businesses find there are no major changes they need to do to get off the ground with VoIP.
To make sure, the experts at Atlantic Communications Team will assess your existing phone system and help you select a new implementation. We strive to ensure your voice over IP rollout serves your needs now and in the future – and you’ll have access to personalized advice whenever you need it.
Is It Worth It to Switch to Voice Over IP in 2023? There Are Some Big Reasons Why
Voice over IP is about more than just crystal clear calls.
It brings your business telephone system into a new era in some crucial ways:
1. Greater Mobility than Ever Before
In a world that’s all about mobility, VoIP holds the structural solutions you need. Your remote and hybrid workforce will never be too far away to leverage the power of your cloud-based phone system. It’s easy to administer, provision, and secure individual handsets and lines whenever you need to. Your phone is tailored to your workforce – your workforce never has to bend over backward to use your phone.
2. Teleconferencing in Just One Click
Central Florida businesses are reaching out to teams, vendors, and investors all over the world. Now, it’s finally time to integrate full teleconferencing and telepresence into your own phone. Companies report major savings as they no longer need to license external software to meet their regular needs. Plus, a meeting can be set up in just seconds with attendees from inside or outside your organization.
3. Sophisticated Call Center Solutions
Does your business rely on a call center to spread your message and deepen your ties with customers? If so, you know there are challenges involved in making sure you deliver excellence on a daily basis. With a cloud-based VoIP system, your telephone is no longer a “black box.” You can capture data, analyze it, or even have trainers participate so oversights can be corrected as they happen.
4. Industry-Leading Collaboration Tools
As valuable as teleconferencing is, it’s only one aspect of the rich tapestry of collaboration. You need to have supporting features like file sharing and document management, all backed by the best security. VoIP can exceed all your expectations. If you choose, you can even take advantage of Atlantic Communications Team’s managed IT services. That gives you peace of mind with around-the-clock real-time monitoring.
Contact us to find out more or get started with the power of VoIP.