Why Your Small Business Needs a Dedicated Business Phone System

You may think you’ve got it all covered. You’ve got office space in a great location, you’ve already established a loyal customer base, and you’re well on your way to exceeding sales goals for the year. However, if your small business doesn’t have a dedicated business phone system in place, you’re putting yourself and your customers at a disadvantage.
Always Available
Missed calls mean missed business. With a dedicated business phone system, you’ll never miss a call. Through call forwarding and other features, your customers will be able to get in touch at times convenient for them, and you’ll be able to return calls when you’re able to focus your full attention on the customer.

Clearer Calls
There are times when you or your employees will be conducting business from the field. Unlike cell phones that can have spotty reception and even drop calls, a dedicated business phone system ensures customers will get consistently high-quality connections, regardless of when or where they call.

Professional Appearance
You’ve worked hard to build your business, and you deserve the respect of having that business taken seriously. However, when customers see an out-of-area phone number, they become suspicious and uncomfortable getting in touch.

Having a dedicated local or toll-free phone number gives customers the peace of mind that they’re reaching out to a business who’s focused on their individual needs. They know they’re reaching an actual business, not some amateur with a cheap cell phone.

Shared Resource
In business, every penny counts. Creating and using shared resources allows every employee to use the same system for business needs. In addition, unlike cell phones, customer calls can be transferred and put on brief holds.

Advanced Features
You need a resource that does more than just handle calls. Most systems feature business extras such as voicemail, caller identification, and more.

Getting and maintaining a dedicated business phone system is more affordable than you may think. For more than 30 years, we’ve been a partner in the establishment and growth of Central Florida companies. Contact Atlantic Communications Team today to begin a discussion of your needs, and how we can help take your small business to the next level!