A cloud-based phone system is one of the best investments a business can make in Central Florida.
No longer do you have to worry about a phone that’s at the mercy of weather conditions. Even in the most serious storm, you’ll be able to connect and communicate with your customers, business partners, and vendors around the world. But that’s only the beginning of the many benefits.
Business owners around Central Florida know that their current business telephone systems are out of date. But they are consistently surprised about the sheer amount of value a new cloud-based phone can add. With expertise from Atlantic Communications Team (ACT), it becomes possible to do it all without disrupting your business.
At ACT, our decades of experience have given us the opportunity to work with the top designers and manufacturers behind the cloud-based phone systems that will make a difference for you. Our team looked at every available option and chose to forge a partnership with NEC.
NEC is a global telecommunications brand that stands at the forefront of the cloud-based phone system. Time and time again, we’ve discovered that their products, services, and remarkable customer support are a match for our enterprise customers here in Central Florida.
Of the various solutions NEC offers, the Univerge Blue Connect is the most frequently requested.
The Univerge Blue Connect Makes Its Mark as One of the Easiest Business Phone Systems to Use
No matter what your current phone system’s limitations, the Univerge Blue Connect can help you modernize overnight. It is flexible and powerful while still remaining easy to work with. It’s not necessary to know the Univerge Blue Connect inside and out to use it – the learning curve takes only hours.
That means not only can you benefit from the best technology available, but you’ll also start seeing a return on your investment quickly. Even non-technical personnel adapt to the Univerge Blue Connect fast. ACT can train your teams on using the Univerge Blue Connect, but it is never a requirement for success.
Time and time again, we’ve discovered that anyone can benefit from the Univerge Blue Connect:
1. Help Desk
If you have a help desk that supports external or internal customers, the Univerge Blue Connect is the right move for you. It’s easier than ever to evaluate call statistics and connect your phone to whatever management apps or collaboration suites you use. Help desk personnel no longer need to stop their entire workflow to enter important data about an encounter that can be used for following up.
2. Inside Sales Team
The right phone system transforms the employee experience. That’s especially true for phone-driven personnel like sales. Instead of being a “black box,” calls made through the Univerge Blue Connect are easy to capture and extract data from. This turns your phone system into a powerful asset when it’s time to train personnel, develop talent, and help reduce turnover. It simply makes life easier.
3. Remote Personnel
For many businesses, working remotely has become a way of life that’s unlikely to change any time soon. If you are eager to tap remote talent pools from around Florida, across the country, or even around the world, the Univerge Blue Connect is the cloud-based phone system for you. It is easy to provision, easy to administer, and highly secure so liabilities are minimized even if a handset is lost in the wilds.
Leading Edge Cloud-Based Phone System Features Without the Mystery
Business leaders are often concerned that implementing a new cloud-based phone system will lead to interruptions in the work day. At ACT, we understand these concerns and have developed truly reliable processes to switch from one phone system to the other without disruption.
The “hand-off” takes only a matter of minutes and can be performed according to your schedule. Even once our personnel leave your site, we continue to support you until you are completely satisfied with your results. That’s one of the many reasons we’re one of Central Florida’s oldest IT services firms.
The Univerge Blue Connect helps you enjoy the robust connectivity, quality service, and wide range of features you expect from a cloud solution, right in a convenient mobile phone handset. Not only that, but it can even interface with the mobile devices your personnel already use for a seamless experience.
The sooner you get started with the Univerge Blue Connect, the sooner it will become a competitive advantage. You don’t have to wait another minute to make a major enterprise-wide impact. Contact us today at Atlantic Communications Team to learn more or get started.