|

Univerge Blue Engage

We offer the smartest and most effective cloud-based contact center management system on the market.

Request a callback

Improve your customer experience.

Treat each customer with care. Using our contact center management system, calls are routed to the next available and most appropriate agent to meet each caller’s need. Our scalable systems enable you to build a tool to fit your team and expand it as you grow. Call quality is as important to us as it is to you, and we can help you provide quality service to each of your contacts.

Track contact center success.

To keep our customer experience promises, we included real-time monitoring mechanisms to enable supervisors to track agent and contact center success rates. Call recordings can be stored and feedback gathered after each contact. When paired with our Connect software, Engage provides caller information that greatly increases your customer’s experience.

We have served business customers across Central Florida for more than three decades.

Business Offices
Medical Facilities
Call Centers
Previous
Next

Don’t waste another day with inefficient, outdated systems that slow down your operations and cost you time and money.

With more than three decades in business, we have developed strong relationships with our customers, most of whom return to us time and again. And our customers keep coming back because of the strength of the dependability and professionalism of our team.
35

Years in business

9,874

Businesses served

18

Services offered

Atlantic Communications Team has served businesses in many different fields including hospitality, healthcare, education, legal, banking and finance, retail, and real estate. Whatever communications, networking, and data needs you have, we are prepared to help you meet them.

Schedule a consultation