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FAQs

  • What is the difference between an On Premise and Cloud Based Phone Systems?

    On-Premise Phone System:

    • Hardware and software are installed and maintained at your physical location.
    • Requires upfront investment in equipment and ongoing maintenance.
    • Greater control over the system and data security.

    Cloud-Based Phone System:

    • Hosted and managed by a third-party provider over the internet.
    • Lower upfront costs with subscription-based pricing.
    • Easier to scale and access from anywhere with an internet connection.
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  • What kind of phone systems do you offer?

    We offer On-Premise and Cloud Based Phone systems from NEC, Ericsson-LG, and Clearly IP.

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  • Who should I contact to place a Service Call for my phone system?

    Call or text our office at 386-677-4040 or 407-830-5993 and press 1 for the Service Department. You may also email Service at service@aboutact.com.

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  • How do I know which phone system is right for our business?

    Choosing between on-premise and cloud-based systems depends on your business size, budget, and specific needs. Our sales team can help you evaluate your options and choose the best solution.

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  • Can I keep my existing phone numbers?

    Yes, you can keep or port your existing phone numbers to our phone systems. Our Sales Team will guide you through the process to ensure a smooth transition.

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  • Can I add more users, lines, or features as my business grows?

    Absolutely! Both our on-premise and cloud-based systems are scalable. You can easily add more lines or features to accommodate your growing business needs.

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  • What are the costs associated with your phone systems?

    Costs vary based on the type of system (on-premise or cloud-based), the number of users, and the specific features you need. We offer competitive pricing and can provide a detailed quote based on your requirements.

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  • What is the process of installing a new phone system?

    Switching to our phone system involves a few simple steps:

    1. Consultation to understand your needs.
    2. Selection of the appropriate system and plan.
    3. Setup and configuration of equipment.
    4. Porting existing phone numbers (if applicable).
    5. Training and support to ensure a smooth transition.

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  • What kind if Surveillance cameras does Atlantic Communications Team offer?

    IC Realtime cameras are advanced surveillance systems designed for various applications, including residential, commercial, and industrial use. They provide high-definition video, remote viewing capabilities, and advanced features like motion detection and night vision. Mobile and Desktops apps are also included to view cameras from anywhere, anytime!

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  • What is Structured Cabling?

    Structured cabling is a standardized method for designing and installing a network infrastructure that supports data, voice, and video signals. It involves using a system of cables, connectors, and other hardware to connect directly to network switches and servers.

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