How a Business Phone System Improves Remote Worker Productivity

Today’s working world is rapidly changing. Advances in technology have made it easier for employees to do their jobs outside of the office.

Embracing this trend, more employees are searching for ways they can work remotely all or part of the time. Some say work flexibility is a must-have. In fact, 62 percent of full-time workers surveyed in a 2017 FlexJobs survey said they’ve left a job that didn’t offer this perk.

As a small business owner, you can’t afford to have good workers leaving, or risk losing out on qualified professionals who want or need to work remotely. Luckily, there are many cloud-based apps and other tools that can satisfy this interest, while still allowing you to keep full control over the progress of your business.

Here’s how a dedicated business phone system can improve productivity at your workplace:

Ignites Collaboration
Trying to manage multiple lines is confusing, costly, and cumbersome. When all workers can use the same phone system (regardless of work environment), they feel more connected to each other, which improves collaboration.

In addition, shared systems make audio conferencing and video web meetings easier than ever. A cloud-based business phone system lets both remote and in-office team members share the same features and functions.

Streamlines Communication
One of those useful features is voicemail to email, which enables remote workers to access voice messages in their email. Often, it’s faster and easier to view written information than attempt to decipher sometimes hard to understand language. Other times, logging into voicemail may be impossible, such as when a worker is driving, or is on the work site an unable to step away to check voicemail.

Furthermore, not everyone checks voicemail immediately, so this feature provides for instant communication of important information. In addition, when voicemail is converted to email, it takes up less data space, which makes storage easier and more efficient.

Keeps Things Simple
Along those lines, there are several easy-to-use apps remote workers can use to keep connected with co-workers and customers alike. Multiline Client (MLC) mobile effectively turns an employee’s smartphone into a powerful business phone system.

Rather than having to search for or remember several numbers, customers can contact the same number, where they’re guaranteed to be in touch with your company. These apps allow for easy call transfer, call logging, and even two-way video calling capability.

Customers expect a quality and controlled experience with every interaction. Using multiline client mobile ensures they’ll get a consistently positive impression, no matter what time or day they reach out.

Helps Your Business Grow
Along with increased productivity, allowing employees to work remotely all or part of the time reduces your costs, and opens your talent pool to a larger audience of qualified professionals.

Make 2018 the year your small business moves up to a new level. We’ve been partnering in the success of Central Florida businesses for more than 30 years. Now, we’d be honored to help you find the very best solutions for your organization. Contact us today to get started!